Returns of unused and/or exchanges of defective products and kits may be made to the store by calling the us at 831-462-2881. All requests for returns and credit must be made within 10 days of receiving your order.
Returns should be sent by a trackable method to:
American Red Cross, Santa Cruz Co. Chapter
2960 Soquel Avenue
Santa Cruz, CA 95062
Credit will be given for products returned. For returns of damaged products or kits, a replacement product will be sent out immediately.